Neve Pendant
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Neve Pendant
Dimensions
10.25" Width x 10.25" Depth x 13" Height x 10.25" Diameter
| Width | 10.25" |
| Depth | 10.25" |
| Height | 13" |
| Diameter | 10.25" |
| Weight | 30 LBS |
| Maximum hanging distance | 166" |
| Canopy depth | 4.94" |
| Canopy width | 4.94" |
| Number of Sockets | 1 |
Specifications
- Crafted by artisan partners in china from champagne- or brass-finished aluminum, paired with clear or bronze cast glass elements.
- Can be hung on a vaulted ceiling.
- Professional installation recommended.
- In order to protect the delicate glass of this collection, some assembly upon delivery to your home will be required.
Customized service: You can easily customize the size, finish color, number of light sources, hanging wire & chain length, and color temperature. Simplify the customization process and communicate directly with designers online.
Please feel free to contact us by email when you have any questions: info@lampmodern.com
Here are some details about our shipping services:
We offer free shipping on all orders. We ship only to USA for now.
Order delivery time = Order preparation time + transportation time
Tax:
Our products are tax included (customers do not need to pay tax) and shipping is free of charge
Caution:
Order preparation time：
1, All orders will take up to 1-3 working days to process before shipping. Please understand, thank you.
2, All orders will be shipped by expedited express without extra charge.
Transportation time:
Delivery to USA: 6~12working days.
Estimated total: 7–15 business days.
Shipping, Delivery and Deadlines
The stated shipping and delivery dates are estimates only and may be affected by a number of factors, including shipping method.
Cut-off times indicate when an order must be placed on a specific date before processing can begin, and varies by carrier.
Shipping and order confirmation
After placing your order, you will receive an email order confirmation and a second email after your order has shipped. Tracking number will be provided when available (tracking number will be activated within 24 hours). Due to differences in state tax laws, we cannot change the shipping address once an order has been placed. And orders that have already been placed or are in transit cannot be cancelled. Please understand, thank you. Therefore, please make sure that all your shipping information is correct before placing an order.
How can I track my order?
Our delivery times start from the moment the order is accepted and include a 24-hour period, your item will be processed and shipped within the business day. Please note: During the promotion period, this may take longer.
The moment the package leaves the warehouse, a tracking number will be sent to you with the contact information you provided. Using the tracking number, you can check for updates on the location of your package.
*Please note that the tracking number must be the same as the shipping service company.
If you are still unable to track your order, please contact lampmodern.com Customer Service for support:info@lampmodern.com
Business Information
LAMP MODERN
Operated by lampmodern LLC
Address:1576 Sherman St, Unit 300Denver, CO 80203, United States
United StatesEmail: info@lampmodern.com
Phone:+1 (573)230-8379
Website: https://lampmodern.com
Service hours: Monday-Friday, 9:00 a.m.-7:00 p.m. Pacific Time (excluding applicable holidays)
At LAMP MODERN, we stand behind the quality of our products and want you to be completely satisfied with your purchase. If you are not satisfied for any reason, we offer a straightforward refund policy.
30-Day Money-Back Guarantee
You have 30 days from the date of receipt to return your item for a full refund. To be eligible for a refund, your item must meet the following criteria:
· The item must be in its original, unused condition.
· The item must be returned in its original packaging.
How to Request a Refund
To initiate a refund, please follow these steps:
1. Contact our customer service team to inform us of your intent to return the item. You can reach us via email at info@lampmodern.com.
2. We will provide you with a return shipping label and instructions on how to return your item.
3. Once we receive your returned item and verify that it meets the return criteria, we will process your refund. The refund will be credited to the original payment method.
If you want to initiate a refund, please contact us and we will provide you with a return address.
Non-Refundable Items
Please note that certain items are not eligible for refunds:
· Customized or personalized items.
· Items that have been used or damaged by the customer.
· Items that are returned more than 30 days after delivery.
Shipping Costs
While we offer free shipping for your order, the cost of return shipping will be the responsibility of the customer, unless the return is due to a defect or error on our part.
Refund Processing Time
Please allow up to 10 business days for your refund to be processed once we receive the returned item. Depending on your bank or credit card company, it may take an additional 2-7 business days for the refund to be reflected in your account.
Order Cancellation
Customized products cannot be cancelled.
For non-customized orders, you can still cancel your order after this time as long as the product has not yet shipped.
If the order has not been over 24 hours, we will issue a full refund.
Once the product has shipped, the order cannot be canceled.
Contact Us
If you have any questions about our refund policy or need assistance with a return, please don't hesitate to contact us. Our customer service team is here to ensure your satisfaction and address any concerns you may have.
Contact
LAMP MODERN
Operated by lampmodern LLC
Address:1576 Sherman St, Unit 300 Denver, CO 80203, United States
Email: info@lampmodern.com
Phone:+1 (573)230-8379
Website: https://lampmodern.com
Service hours: Monday-Friday, 9:00 a.m.-7:00 p.m. Pacific Time
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