Payment Policy

Last Updated: July 29, 2026

This Payment Policy explains payment, pricing, authorization and refund procedures for orders placed through lampmodern.com.

Accepted Payment Methods

Lamp Modern accepts major credit and debit cards supported by Shopify Payments, including, where available:

  • Visa;

  • Mastercard;

  • American Express;

  • Discover;

  • Diners Club;

  • JCB.

Shop Pay may also be available for eligible customers and transactions.

The payment methods actually available for an order will be displayed at checkout. Availability may depend on the customer’s device, billing information, delivery location, browser and payment-provider eligibility requirements.

Lamp Modern does not currently advertise or offer an installment-payment program.

Currency

Website and checkout prices are displayed in United States dollars unless otherwise stated.

If a customer uses a payment account denominated in another currency, the customer’s bank or payment provider may apply:

  • Currency-conversion rates;

  • Foreign-transaction fees;

  • Processing fees;

  • Other account-related charges.

Lamp Modern does not control these fees or conversion rates.

Pricing

The product price shown at checkout is the price charged for the order, subject to applicable taxes, shipping upgrades and other charges clearly disclosed before the order is submitted.

Prices, promotions and product availability may change before an order is accepted.

We reserve the right to correct a genuine pricing, discount, product-information or typographical error. If a correction materially affects an order, we will contact the customer and provide an appropriate opportunity to approve the correction or cancel the affected item for a refund.

Payment Authorization

Submitting an order authorizes Lamp Modern and its payment-service providers to charge the payment method for:

  • Product prices;

  • Applicable taxes;

  • Selected shipping upgrades;

  • Other charges disclosed at checkout.

A temporary authorization hold may appear before the payment is fully captured. The customer’s bank or card issuer controls how long a declined, canceled or expired authorization remains visible.

An order is not accepted solely because an authorization was submitted or an automated confirmation was generated.

Taxes

Applicable sales tax and similar transaction taxes may be calculated at checkout based on the order and delivery information.

Customers requesting tax-exempt treatment must provide valid documentation and receive approval before completing the applicable order, unless otherwise permitted by law.

Payment Security

Payments are processed through secure third-party payment providers.

Lamp Modern generally does not receive or store complete payment-card numbers. Payment providers process information according to their own security practices and privacy notices.

Customers should not send card numbers or other sensitive payment credentials by email or through the general contact form.

Order Verification and Fraud Prevention

We may use automated or manual review procedures to help prevent:

  • Fraud;

  • Unauthorized transactions;

  • Identity theft;

  • Payment abuse;

  • Sanctions violations;

  • Other material payment risks.

We may request reasonable verification of:

  • Customer identity;

  • Billing information;

  • Delivery information;

  • Payment authorization;

  • Order purpose.

We may decline, cancel or refund an order if we cannot verify information reasonably necessary to process it or if we reasonably suspect unauthorized or fraudulent activity.

Declined Payments

If a payment is declined, the customer should confirm that:

  • Card details were entered correctly;

  • Billing information matches the card account;

  • Sufficient funds or credit are available;

  • The card issuer permits the transaction.

Lamp Modern cannot override a bank or payment provider’s decision to decline a transaction.

Refunds

Approved refunds are issued to the original payment method unless applicable law requires another method.

Lamp Modern generally initiates an approved refund within the time stated in our Return & Refund Policy.

After we issue the refund, banks and payment providers may require additional time—commonly 5–10 business days—to post the credit.

Payment Disputes and Chargebacks

Customers should contact info@lampmodern.com before initiating a chargeback so we can review and attempt to resolve concerns involving:

  • Billing;

  • Delivery;

  • Damage;

  • Returns;

  • Refunds;

  • Unauthorized transactions.

This request does not waive any lawful payment-dispute or chargeback right.

We may provide relevant order, tracking, communication and refund records to the payment provider when responding to a dispute.

Contact Information

Lampmodern LLC
1576 Sherman St, Unit 300
Denver, CO 80203
United States

Email: info@lampmodern.com
Website: https://lampmodern.com

Customer Service Hours:
Monday–Friday, 9:00 a.m.–7:00 p.m. Pacific Time
Excluding applicable holidays